The new location next to harbor freight tools is so nice, lots of help and nice fitting rooms
As if their ridiculously high prices weren't enough!
3 day return policy!! I bought a few items last week. After trying then on at home, I found that they didn't fit. No big deal. I figured I could just return/exchange them for something else. It took me a few days (4 days, to be exact) before I had time to do so. But come to find out, goodwill now has a 3 DAY RETURN POLICY! Not 10 days, or even 7! Nope! They give u 3 measly days! That's absolutely absurd... Not to mention unreasonable And practically impossible for those that work. Come on now.
I love thrift shopping to save money and help a good cause but when I walked into the grants pass store I almost fainted at the prices! $40 for some nikes that I saw at the Ross next door brand new for $50 or $8 for a used hurly t shirt! I can't believe I drove all the way to grants pass from Medford for nothing :(
The people here are wonderful, I love Rosa, Lisa and now Margie the dressing room ladies so very kind to me and my granddaughters. I miss Wanda at cashier I looked forward to seeing her would have given you 5 stars if she wasn't fired. Shame on you after almost 15 years of service. But keep up the good work we wouldn't shop anywhere else for GOOD clothes. I'm on a tight budget raising my two granddaughters and couldn't make it without you're a Godsend. I always round up because I know how important your programs are to southern Oregon. Thanks
I went shopping at their new location and found a few things that I was looking for but every single item was so dirty that I didn't buy anything.
On their donation end I called first to make sure they were accepting donations and was told they were but when I got there was turned away. I understand that they get overwhelmed with incoming stuff but I don't understand why they can't simply inform the people who answer the phone.
Southern Oregon Goodwill Retail Store is a US Book Store based in Grants Pass, Oregon. Southern Oregon Goodwill Retail Store is located at 346 NE Beacon Dr A, Grants Pass, OR 97526, USA.
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