Wow! These guys are the very best in both customer service, knowledge, repair and follow through. I was missing a diamond in my wedding band and when I got my ring back (a few days later) it looked brand new!. They realized The importance of getting it fixed and it was personal not a transaction. Can't say enough great things, love these
Love this shop. This is where I buy and sell my gold. Great staff that knows their business.
I usually go to J. Austin for coins and bullion. The other day I was in there and Mark and I got talking about some of the jewelry they had. I was looking for something nice for my wife. What caught my attention though was that they did repairs and sizing. This was fortuitous, because I had a ring I had inherited from my grandfather that was too small for me. Mark said it would be no problem to re-size it for me. Mark knows his diamonds as well. The ring had a small diamond in it, and he was able to answer all of my questions. I left the ring with him, and about a week later he called, the sizing was done. I was impressed with the turn around speed, and the price was better than I had thought. The ring fits great! I also got some great gift ideas for my wife.
Whenever I come to town I have to stop in and check out the jewelry. I do all my gold and silver sales and purchases here, the staff is always so friendly and helpful.
We stumbled across J. Austin on a trip to Grants Pass. The customer service we received was top notch. They take their time and are attentive to each and every item you bring in. We cannot wait to make our next trip to Oregon and to stop in at your store again.
J Austin Co is a US Jewelry Store based in Grants Pass, Oregon. J Austin Co is located at 217 SE 6th St, Grants Pass, OR 97526, USA.
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