Staff is extremely rude. Uninformative. Staff treats you like a sub level human. They do not care about their patients. Any tooth they habe worked on or done cavity repairs on not only got worse but now need root canals because of improper fillings. I wouldn't recommend this place to my worst enemy.
The front desk person Amanda needs some experience being in customer service.. There is a proper way to talk to people or potential customers.. She was stated to my minor Girl.. She said 3 times if you don't sign these papers than you cannot be seen.. Rather than saying these forms are necessary. I can reschedule your appt.. When her mother made the appt. All that was told to her is that they would need her insurance information. Amanda did not like that she did not have the card with her even though she had her ID # and name of the Insurance and her mothers employer. Then wanted Te minor to sign the financial responsibility form.. Then she told me why isn't her mother here.. I told her she had to work.. If she needed to be present maybe she should have been told that on the phone..
The ladies at the Grants Pass office are always smiling and extremely helpful
The recopinest is rude other than that good service
Pasting boiler-plate comments to negative reviews serves only to VALIDATE the FACT that staff is horrendous! Sadly, because so many patients are OHP, they don't give a crap!
Smilekeepers Grants Pass is a US Dentist based in Grants Pass, Oregon. Smilekeepers Grants Pass is located at 1201 NE 7th St a, Grants Pass, OR 97526, USA.
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