Fine products excellent servise
The worst customer service I have experienced in my life. That is not an exaggeration. I would never recommend this place to my worst enemy. There's plenty of other shops that are more than willing to take my business.
I love this store! I have been in there many times and and have purchased many items over the years. They always have new inventory, everything is in great condition, and the people are friendly and helpful.
Ive had several issues with this store. Everytime ive purchased from thos store ive had to take my 2012 jeep wrangler back to get fixed 3 headlights later and finally no condensation in the headlights. Bought 500 kenwood head unit they installed wrong. Wouldnt fix the problem or help in anyway. Keaton is the person i delt with from that store. Sold me stuff that wasnt under warranty but told me it was. Grant refuses to help those that spend thousands of dollars to get shafted by keaton cause he leaves his family business. Keaton you should have done your customer right before leaving to another job especially since you been working there forever.
If price is your main concern ... this is probably not the place for you. If, quality workmanship and superior service after the sale are high priorities then this is where you want to go. I have been a regular customer here for years and, I will continue to be a customer here as long as they are open. From the quality of the products they sell to the training of the installation professionals on staff they have earned my loyalty as a customer. Admittedly, I have only used them for car audio but, if I were ever in the market for: a high end home stereo, an amazing old musical instrument or, some lovely antique furniture ... this would be my first stop. I genuinely enjoy every aspect of my experience every time I can come up with a reason to walk through their door.
Music Shop is a US Electronics Store based in Grants Pass, Oregon. Music Shop is located at 409 SE 6th St, Grants Pass, OR 97526, USA.
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