I took my pickup there a while back for what I thought was needed was a clutch replacement. Got a call later telling me it wasn't necessary yet. No charge even though it took some of their time to look it over. They could've done it and charged me without me being the wiser. I will be going back when it is time to replace it, though. They won a customer.
They told me I needed brakes, Les Schwab said I didn't.
Excellent work. Been going here for years!!
I paid them to look at a vibration noise. They said I needed to replace a part, I replaced it, drove it home and the noise was still there. Now they want me to replace another part.
First rate service. Quality work. When a part they installed proved defective 9 months later, they put in a new one no charge
I went back to Les Schwab and now they are saying the same thing that Tom's place was saying and want more money to perform the fixes.
Moral of the story is Tom's Auto Service is a good place to take your car, if you can get in because it's so busy.
I've been taking my beloved Subaru to these wonderful guys for the past 3 years or so and they have never let me down or overcharged me. They are honest, dependable and affordable. I am very grateful for the Subaru owners who referred me to Jim and his crew and grateful for their honest work ethic!
-Update-
Tom S Auto Services is a US Car Repair based in Grants Pass, Oregon. Tom S Auto Services is located at 242 NW F St, Grants Pass, OR 97526, USA.
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